- Free US Ground Shipping in the contiguous 48 states (w/$79 purchase) excludes CLOSEOUT or BOGO ITEMS.
- A Flat Shipping Fee of $9.95 will apply to any order that includes one or more CLOSEOUT or BOGO (buy one get one free) items. These items may be removed from their original box and packed in polybags to save on shipping costs.
- Unfortunately, we are not able to ship to P.O. Boxes. Please contact customer service for further details - 1-877-655-4477
- 30 Day Returns
- Print Return Labels anytime ($12.95 will be deducted from your refund for the use of the instant prepaid label) or simply ship it back yourself to get a complete refund.
IMPORTANT DETAILS
- Items must be sent back within 30 days from the purchase date. Holiday periods (11/1 - 1/1), this period is extended to 60 days
- Items should be unworn and include all original tags
- All packaging including the original box should be included
- You'll have the option to print a prepaid return-shipping label (not available on items marked FINAL SALE) or ship the item(s) yourself
- Refunds are applied via the original payment method within 5 business days of receipt at our warehouse
- Unfortunately, we cannot reimburse any shipping fees you may have paid on your order
- Credits can take an additional 2 – 10 business days to post to your account, depending on your credit card company
- **Please note that if you used a discount on an order, and by returning part of the order you fall below the required threshold to qualify for that discount, we will adjust you refund accordingly - Please contact us if you have any questions regarding this**
GETTING STARTED
- Click this link to begin the Return Process.
- Enter your email address and Order number.
- Depending on your order date, you will have different options presented.
- Get your return label instantly (If you use this option $12.95 will be deducted from your refund)
Done – We'll Take It from Here!
- We'll email you a confirmation once your returned item is received
- We'll give you a refund (minus $12.95 from your refund if you used our prepaid shipping label)
Can we help?
Give us a call at 1-877-655-4477 or email us at [email protected]
Additional FAQ
Will I be refunded for shipping charges?
Unfortunately, we cannot reimburse for shipping fees like expedited shipping added to your original order.
Why haven't I seen my refund applied to my credit card?
While we may have received your item and processed your refund, credits can take an additional 2 – 10 business days to post to your account, depending on your credit card company.
How do I return an item that is defective or different from what I ordered?
If you believe you've received an incorrect or defective item, we'd like to make it right for you. Please give us a call at 1-877-655-4477 or email us at [email protected]