(877) 655-4477
  • Free US Ground Shipping in the contiguous 48 states (w/$79 purchase) excludes CLOSEOUT or BOGO ITEMS.
  • A Flat Shipping Fee of $9.95 will apply to any order that includes one or more CLOSEOUT or BOGO (buy one get one free) items. These items may be removed from their original box and packed in polybags to save on shipping costs.
  • Unfortunately, we are not able to ship to P.O. Boxes. Please contact customer service for further details - 1-877-655-4477

  • 30 Day Returns
  • Buy and print Return Labels anytime or simply ship the item back yourself


  • Items must be sent back within 30 days from the purchase date. Holiday periods (11/1 - 1/1), this period is extended to 60 days
  • Items should be unworn and include all original tags
  • All packaging including the original box should be included
  • You'll have the option to print a prepaid return-shipping label (not available on items marked FINAL SALE) or ship the item(s) yourself
  • Refunds are applied via the original payment method within 5 business days of receipt at our warehouse
  • Unfortunately, we cannot reimburse any shipping fees you may have paid on your order
  • Credits can take an additional 2 – 10 business days to post to your account, depending on your credit card company
  • **Please note that if you used a discount on an order, and by returning part of the order you fall below the required threshold to qualify for that discount, we will adjust you refund accordingly - Please contact us if you have any questions regarding this**




Done – We'll Take It from Here!

  • We'll email you a confirmation once your returned item is received.
  • We'll inspect the item to make sure it's in new condition.
  • We'll give you a refund. 


Can we help? 

Give us a call at 1-877-655-4477 or email us at service@clogoutlet.com


Additional FAQ

Will I be refunded for shipping charges? 

Unfortunately, we cannot reimburse for shipping fees like expedited shipping added to your original order.

Why haven't I seen my refund applied to my credit card? 
While we may have received your item and processed your refund, credits can take an additional 2 – 10 business days to post to your account, depending on your credit card company.

How do I return an item that is defective or different from what I ordered? 
If you believe you've received an incorrect or defective item, we'd like to make it right for you. Please give us a call at 1-877-655-4477 or email us at service@clogoutlet.com


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